Flo Health
AI Platform
AI Platform
Doubled YoY revenue of a private medical centre in London — ownership of product, marketing, and data.
Product vision: Built online booking system from zero — end-to-end patient flow, integrations, pricing logic, and analytics powering acquisition growth
Market research and go to market: Ran a series of experiments (A/B forms, landing pages, ad restructuring) — +40% leads, +20–30% conversion lift, flat budget
Product roadmap ownership: Prioritised across marketing, clinical ops, and tech. Aligned doctors, admin team, and engineering around shared goals
Product development & launch: Shipped MVP → v1 booking system; built attribution pipeline (4–5 datasets, ~80% accuracy on new customer tracking)
Built BI infrastructure — attribution tracking, funnel analytics, offline conversion measurement
End-to-end CX: Launched new service formats bridging digital and in-clinic experience — positioning, provider partnerships, full-body scan packages, integrated patient flows
AI-driven prototyping (current): Rapidly prototyping and shipping digital medical tools — scan data visualisation for patients, clinical tools for doctors, and AI integrations into care workflows
Built an ML-first hiring prep platform for product designers from ideation to validation — 1,000+ users, bootstrapped. Designed the entire product around vetting users, video processing and machine learning pipelines, pre-LLM era.
Product strategy: Identified underserved market (designers struggling with interview prep), validated with 240+ application reviews from 16 hiring managers at Intercom, Revolut, Miro, Arrival, etc.
Data-driven decision making: Core product challenge — developed peer-matching algorithm achieving 80%+ bilateral attendance rates through iterative testing; this led to consistent show-ups on a platform and consistent automated interviews
Product development & launch: Designed end-to-end CX around ML capabilities — video processing and guided interview preparation
AI/ML implementation: Built candidate search using computer vision, speech-to-text, and vector embeddings
User research: Trained ML model predicting application success with 75% accuracy, informing product features
Product & Design Consultant
Advised startups and banks on design team scaling, design systems, and integrating design into product development.
Advised startups and banks on hiring top-tier designers and building design teams
Consulted on design system development and integrating design into product processes
Sr Product Manager, Retention
Managed two product teams at a YC-alumni fragrance subscription to improve retention through ML recommendations, mobile app launch, and information architecture overhaul.
User research & data-driven decision making: Conducted on-site user interviews, card sorting, and A/B tests to validate navigation redesign. Improved task success rate by 20%
UX/UI & onboarding: Redesigned modular main page—sections automatically rearranged based on user goals. Added upcoming shipments section (reduced churn by ~1,600 users/month), reduced shipping address issues by 38%
Cross-functional collaboration: Partnered with data science team on ML-based fragrance recommender. Prepared data for model training, designed recommendation UI. Increased engagement by 50%
Customer research: Interviewed power users to understand fragrance selection behaviour. Designed large product cards showing notes, reviews, and descriptions—50% increase in products added to queue
Product roadmap ownership: Prioritised retention initiatives across recommender system, mobile app, and web experience—balancing user needs with business impact
Product development & launch: Led native iOS app from concept to launch, defining user stories and coordinating designers and engineers
Led the design team during digital transformation at a top-5 Russian bank (15M+ retail customers), helping migrate banking from branches to online channels.
Product strategy: Created and open-sourced the first industrial-grade design system in Russian fintech, setting technical and UX standards across the bank
Product development & launch: Led the team that redesigned retail and corporate online/mobile banking (payments, transfers, account management)
Cross-functional collaboration: Aligned design, engineering, and business stakeholders across retail and corporate divisions during multi-year digital transformation
People management: Built and scaled product design department from 0 to 30+ professionals, recognised as Top 5 in the Russian design community. Optimised hiring process, reducing time-to-hire from 30 to 8 days
Lead Product Designer
Designed internal mobile security platform for enterprise deployment.
Designed internal mobile security platform for enterprise deployment at the Goldman Sachs / Synchronoss joint venture. Six-month engagement covering design system strategy, UX research, and UI delivery for iOS and Android. Prepared research presentations and collaborated closely with engineering — recognised for strong cross-functional partnership.
Lead Product Designer
Designed information architecture for Yandex.Disk mobile app.
Founded and grew a design studio to 9 employees; acquired by Molinos advertising agency in 2010.